Refund policy

We will not accept returns or refunds on any digital products or custom designed products. If a pre-designed physical product is offered and purchased, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at myles@mylesperhourdesign.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at myles@mylesperhourdesign.com.

Damages and issues
If a physical product is offered and purchased, please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
We will not accept any returns on a digital product or custom products. If a pre-designed physical product is purchased, the best form of return or exception will be discussed between the consumer and company.  

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
We will not exchange any digital products or custom designed products

Refunds
We do not accept refunds on any digital products or custom made products. If a refund is allowed, we will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at myles@mylesperhourdesign.com.